5 pending approvals · Mar 8, 2026
Rosa Martinez no-showed for 2:00 PM shift at 4147 Third Ave, Bronx.
Proposed Action
Dispatch urgent shift offer to Amara Johnson + notify Fidelis Care of potential visit gap + flag EVV discrepancy
2:02 PM
Rosa Martinez HHA certification expired on 2026-02-28.
Proposed Action
Send cert renewal notice to Rosa Martinez + flag affected shifts for reassignment + notify coordinator
8:00 AM
Amara Johnson HHA cert expires in 8 days (Mar 16, 2026).
Proposed Action
Send renewal reminder to Amara Johnson with renewal link + schedule follow-up check in 3 days
8:05 AM
Open shift Friday Mar 13, 8AM–4PM, Fordham Heights — no candidates above threshold.
Proposed Action
Offer Friday shift to Marcus Thompson at expanded 75% match threshold
11:30 AM
Amara Johnson has a shift starting in 2h with no ride requested.
Proposed Action
Send ride request reminder to Amara Johnson
2:03 PM
Today's History
Maria Santos (Fidelis) auth utilization at 93% with 4 visits remaining.
Proposed Action
Initiate auth renewal request with Fidelis Care + flag coordinator to monitor remaining visits
9:15 AM· Resolved 9:45 AM